Business Model
Procede's business model is simple: customer focus, great solutions, industry leading support and straight forward licensing.
Procede is the leading provider of Windows™ and Browser software to heavy truck, trailer, bus and equipment dealerships. Our expertise defining, developing and delivering complete, end-to-end solutions for dealerships is unique in the industry. Our development environment provides highly scalable, reliable solutions solving dealership information processing needs.
Several advantages to our business model are:
Hardware Independence
Procede does not sell hardware. Procede solutions are designed for Windows™ and Browser environments. Any Servers, PC's or printers that are Windows™ certified will work.
Simple License
Procede's license is straight forward and simple. The initial license includes one year of the Excede™ Subscription. After the first year, at the dealerships option, one year subscriptions may be purchased.
Perpetual License
Procede's solutions are licensed for an unlimited, time free period. Dealership's may continue use of our solutions indefinitely.
Subscription Service
For dealerships with an interest in ongoing solutions updates, manufacturer integration and priority phone/e-mail support we offer the Excede™ Subscription. This program provides a contracted support service with guaranteed service levels.
Per-Incident Support
Our "Per-Incident Support" program is available to dealerships not on our Excede™ Subscription. Support is provided on a "per incident" basis as time permits. No product updates are available.