faster approvals, fewer delays
Customers can quickly respond to updates and approve work via text or email, reducing bottlenecks and keeping jobs moving forward.
Faster Approvals, Informed Customers, One Place to Work
Communication Plus brings messaging, texting, and email into Excede so customers approve work faster, teams stay aligned, and no repair order stalls waiting on a response.
the value of Communication Plus
Conversations tied to the work
Every message is automatically linked to repair orders, parts tickets, and customer accounts, so technicians stay focused in the bay instead of stopping jobs to track down updates.
Connect teams and customers
Unify internal messaging with customer texting and email. Keep everyone aligned with real-time, professional updates across every department.
Messaging where work happens
Communicate directly inside Excede. No switching apps, no lost context, just messaging tied to the work your team is already doing.
Never miss a notification
Built-in alerts and notifications make sure the right people see the right messages at the right time, so approvals and updates don’t get missed.
Secure, professional communication
A clean record of every conversation, so your team always has the context they need and management always has the audit trail.
hear from our customers
Watch communication plus in action
See how one dealership uses Communication Plus to keep their teams and customers connected and work moving forward.
Testimonials
Success stories that speak for themselves
Communication Plus has really improved how we communicate across our team and with our customers.
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Ready to transform how your dealership Communicates?
Pair Communication Plus with Mobile Service Plus and Document Sign for a complete service operation, with every tool connected to Excede.