Solutions to power Service operations 

Decisiv provides a unique cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As an industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets. Its ability to harness, share and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability across the entire service ecosystem. Decisiv is already the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners.

Graco Inc. supplies technology and expertise for the management of fluids in both industrial and commercial applications. Their fluid management systems deliver automated tracking and monitoring plus state-of-the-art dispensing for complete control of your fluid inventory. Together with Excede DMS, this integration increases service shop efficiencies by reducing dispense time and paperwork. All transactions are captured in Excede, eliminating duplicate data entry and providing accurate accounting for all fluids dispensed.

PSG Jobs Veteran Placement is a military-owned and privately-operated company that focuses on non-traditional recruiting for truck dealerships across the United States. They connect transitioning military veterans with commercial truck and tire dealers as well as transportation, manufacturing, distribution, and logistics organizations seeking to hire qualified military veterans. PSG Jobs Veteran Placement specializes in filling critical roles such as high-quality technicians, operations/parts managers, sales staff, and more with the best transitioning military veteran candidates.

Record360 enables dealerships that rent, lease, service or move their assets to collect best-in-class asset condition records to decrease damage disputes and costs. The Excede Record360 integration provides inventory management, imaging and video solutions, in conjunction with vehicle information pulled directly from Excede DMS, to create these asset condition records. This information is stored on the Record360 cloud, and can be configured so it is accessible by direct login or via links within the Excede Lease-Rental Web App.

The Lincoln / Alemite fluid inventory control and management system is designed to accurately track, monitor and dispense fluids in a multitude of commercial trucking and heavy-duty fleet applications. These systems integrate seamlessly with the Procede – Excede DMS software. The interface adds a validation function to the process that verifies no fluid is dispensed without referencing an open work order within Excede, and it ensures that the technician requesting the fluid, is the same individual that is logged into the referenced work order. The systems complete the validation in real-time to ensure all orders are billed accurately and that service and inventory records are always up-to-date.

WARRANTY CLAIMS

The Warranty Claim Export wizard is used to prepare and export Excede warranty claims to your OEM.

SERVICE COMMUNICATIONS

Quickly pull service data from your OEM system into Excede as a repair order or estimate.

STANDARD REPAIR TIME UPDATES

Keep your Labor Guides current with OEM specified guides that are auto-created and updated in Excede.