Service web solution
service web app

Real-Time Visibility. Smarter Service.

Service Web App is a powerful suite of integrated, web-based applications that help your Service Department run more efficiently.

the value of Service Web App

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Efficiency

Manage workflows and monitor technician and customer activity in your busy Service Department.

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Real-time RO Tracking

The Work Room displays which technicians are working or idle, plus labor statuses in relation to targeted hours.

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Repair order visibility

The Wait Room gives visibility into customer wait times and repair order progress with real-time status updates.

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Multi-location Monitoring

Automatic branch monitor rotation allows you to easily monitor activity in multiple locations.

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Identify Problem Areas

See jobs that exceed labor estimates or that are late based on promised dates.

Service tools you can count on

From setup to go-live and beyond, Service Web App gives you accurate, actionable insights into your service operations to monitor performance, spot issues early, and keep jobs moving.

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Testimonials

Success stories that speak for themselves

We’d definitely recommend utilizing the Service Web App to anyone looking for a quick and easy way to help monitor and manage workflow in a busy Service department.

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The Service Web App Work Room and Wait Room are simple but robust monitoring applications that enforce the communication between service office staff and technicians. We’d definitely recommend utilizing the Service Web App to anyone looking for a quick and easy way to help monitor and manage workflow in a busy Service department.

Bill Smiewec
Director of Warranty, West Michigan International
Bill Smiewec
Director of Warranty, West Michigan International

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Looking to drive service efficiency?

See how Service Web App would work for your business.