The Excede DMS Parts Solution
Even the largest parts inventory is easy to manage with Excede. Since all transactions are updated immediately, you always have an accurate view of parts availability and can maintain optimal inventory levels. Excede also maintains a complete parts sales history for the life of the database, where users can easily search or recall transaction details.
Excede DMS Parts Solutions Feature Highlights
Support front and back counter operations
Support complex pricing matrices
Check back-order status and ship automatically
Check parts inventory information at other locations and transfer between locations
View and manage special orders by customer or part
Manage multiple bin locations
What Our Customers Are Saying
Using the PACCAR integrations has greatly improved our overall business process and customer satisfaction. The MDI interface has helped improve our inventory accuracy and levels for better customer satisfaction, and the Service Gate interface makes it seamless for customers that charge with the OEM. Our receivables are paid timely through this process, and this contributes to improved cash flow. A must-have for any PACCAR dealer.
In the five years since we began with Procede, we have grown our parts & service business beyond our goals, and the Excede Software has been a core part of how we made it happen. Not only has our business grown, our processes, like parts inventory control, have become more efficient and accurate. Excede makes it much easier to control the complex parts pricing structures required to compete in today’s market.
When a customer now calls to inquire about the status of a delivery, the answer in instantaneous with a precise ETA. For our customers, time is money, and knowledge is power. There’s no question this is a dramatic customer service improvement.
The Mack Volvo Unified Claims Handling Process (UCHP) Integration is wonderful. It speeds up claim input a lot by not having to key in all of the part numbers or using the copy-and-paste method for complain, cause and correction. In addition, the MVP Preferred Pricing Program Integration is also useful and helps save time by not having to key the invoices into the MVP system manually.
Excede DMS integrates seamlessly with our primary manufacturer-based software programs and makes is easy to create the reports needed to run our department effectively. In addition, since Excede DMS is Windows-based and so many people have experience with this type of software platform, it allows for faster, more efficient training of new employees.
Our number one criterion for a new dealer management system was stability in the database. Excede DMS relies on a SQL Server database, and it is extremely well-structured and reliable.
We began using Procede’s Barcode Scanning about a few years ago here at Triad Freightliner. Our primary use is receiving orders. Our warehouse staff save a lot of time on every order with the efficiency provided by the scanners. It is one of our best changes to our check-in process.
Additional DMS Parts Solutions
Barcode scanning simplifies inventory management both during parts receiving and inventory audits. Parts can be scanned in upon receipt and the data will automatically sync to the appropriate purchase order.
Signature Capture allows the parts front counter to capture electronic signatures for all transactions.
Payment Processing enables the parts front counter to quickly and easily handle credit card transactions for all part orders, giving you fully-integrated payments with Excede.
PARTS PO EXPORT
Easily export parts, quantities and other needed information from Excede parts purchase order to send to OEMs.
A parts ordering solution that allows your customer to order parts from their OEM, which is then pushed to Excede with real time order status updates.
MANAGED DEALER INVENTORY
An advanced inventory program that uses forecasting and replenishment to help dealers effectively manage parts inventory using Excede data. Better manage your inventory through integration with OEM MDI to help with inventory stocking recommendations.
Support special pricing programs your OEM has with key customers. Pricing verification and authorization can be performed on open transactions or handled at the time of posting. Posted orders are transmitted securely to the OEM for payment at time of invoice.
The Price Tape Import Wizard enables processing and uploading of regular price tapes from the OEMs to Excede to support parts pricing updates and keep your parts inventory profitable.
Some OEM integrations provide parts cross reference database to/from alternate providers, making it easier to locate parts.
Supports special pricing programs the OEMs have with customers. Pricing checks can be performed on open transactions or handled at the time of posting. Posted orders are sent from Excede to the OEM.
To support your front counter parts credit card transactions, we work with payment processing service providers Worldpay from FIS and OpenEdge.
ECOMMERCE PARTS SALES
With our eCommerce Parts Sales integrations, your dealership can offer real-time, self-service parts ordering on the web. Our eCommerce Parts Sales integrations include WHI, OEConnection, and Pinnacle Truck Parts.
GPS DISPATCH MANAGEMENT
Working with Elite EXTRA provides you with a real-time, GPS dispatch management solution for rapid part delivery.