Excede v10.5.3 Now Available: Intelligent Solutions, Real-Time Insights
We’re excited to announce the release of Excede DMS v10.5.3, our most advanced version yet featuring Procede Intelligence (PI).
Procede Intelligence refers to the integration of artificial intelligence and data-driven logic directly within Excede. When appropriate, it leverages commercial AI models to solve complex challenges. In other cases, it applies dealership data to advanced logic developed by our team to create smarter, more efficient workflows.
Built on our proven Intelligent DMS foundation and powered by Microsoft Azure OpenAI, PI delivers intelligent solutions and real-time insights, all within the workflows your team already uses. No separate tools, no extra training—just faster adoption, increased efficiency, and immediate business impact.
What’s New in Excede v10.5.3
- AI-Enhanced Service Rewrite: Transform technician service stories into concise, professional summaries to save time and keep records clean.
- Parts Cross-Sell Recommendations: Intelligent upsell suggestions to find the right parts faster and maximize revenue.
- Smart Technician Recommendations: Data-driven insights to assign technicians more efficiently and improve service throughout.
- Parts Pricing Matrix: Optimization matrix with pricing insights to unlock hidden profits.
- Real-Time Credit Alerts: Immediate notification of potential credit issues to keep operations running smoothly.
Hear From Our Customer
- “The AI-Enhanced Service Rewrite has been a game-changer for our team at RWC. Our technicians can focus on the work, not the paperwork—what used to take 10-15 minutes now takes seconds. The summaries are clean, professional, and consistent across the board. It’s helped us maintain better service records and saved valuable time every day.“
— Shane Robertson, Service Advisor at RWC Group
Getting Started
If you are interested in upgrading or would like to learn more about Excede v10.5.3, please submit a support request via Procede Help (login required) and our Customer Success team will be in touch. Upgrades are scheduled on a first-come, first-served basis.
For more information, please visit the following resources (login required):
- Visit Procede Help: Getting Started with Excede v10.5.3
- Release Notes: Excede v10.5.3 Release Notes
- New Version Feature Videos:
- e-Learning Courses by Department: Prepare for an Upgrade
- Watch the Webinar Recording: Driving the Future: Procede Intelligence at Work
