From the Desk of Larry Kettler: Prevention is the Best Medicine

This upcoming May is Skin Cancer Awareness Month, and as part of this, I wanted to share my own personal story to raise awareness for this cause. In 2020, my dermatologist noticed an unusual lesion on my skin; upon further examination, they informed me that I could potentially have skin cancer. Skin cancer is the most common cancer in the US, with over 5 million new cases per year. While skin cancer is a scary diagnosis, it is also highly preventable; 90% of nonmelanoma skin cancers and 85% of the melanoma variety are associated with exposure to UV radiation from the sun.

Thankfully, after a comprehensive biopsy, it was determined that my results were benign. That got me thinking; even though I was fortunate to have a clean bill of health, prevention really is the best form of medicine. While it may be hard to stay out of the sun in sunny San Diego, with adequate skin protection, it’s possible to stay safe while enjoying the sunshine. To assist, we’d like to share some sun safety resources with you.

On the topic of prevention, as many of you know, preventing issues before they arise is key to running a successful dealership. One of the ways to proactively prevent issues is to ensure that your dealership personnel is up-to-speed with Excede best practices. Your dealer management system (DMS) is essentially the heart of your business operations – running your Accounting, Parts, Service, Vehicles, Lease Rental operations, and more, so it’s vital that your staff are familiar with it, inside and out!

To help, in this newsletter issue you’ll find resources such as our comprehensive library of eLearning videos on Excede Additional Solutions. You also have access to our Customer & Resources Portal, a complete library of self-service resources, including updates about OEM & Partner Integrations, product documentation, and more. Plus, we’re organizing live webinars so that you can learn about our dealer management solutions from the comfort and safety of your dealership or home office.

Supporting our customers remains our number one priority, so while we continue to forge ahead in 2021, we encourage you to take advantage of Procede Software’s numerous resources. We’re also happy to report that our Customer Success team has proactively engaged with over 80% of our customer base so that we can better serve you. Customer Success looks forward to Annual Business Reviews with each of you throughout the remainder of the year. In the meantime, don’t hesitate to reach out to should you need anything.

Additionally, to help us spread the word for Skin Cancer Awareness Month this May, we invite you to follow us on social media and use the hashtag #ThisIsSkinCancer when you post. And, if you see something on your skin that doesn’t look quite right, talk to your dermatologist today!

Thank you for continuing to trust us with your business. We look forward to a fruitful and productive year ahead!

All the Best,
Larry Kettler