The Excede Service Solution

Excede simplifies the creation and management of repair orders, so service writers and technicians can focus on providing great service. Tools like menu pricing options and jobs built with predefined parts, labor, comments, and miscellaneous charges ensure Service department staff can quickly and easily create repair orders.

Excede Feature Highlights

Manage multiple bill-to customers on a single RO

Manage discounts, coupons, deductibles, deposits, and warranty codes

Define labor rates by customer, job or both

Schedule repair work based on VIN, days, mileage or both

Approve/Reject estimates for visibility & tracking

Support maintenance contracts for ongoing revenue generation

What Our Customers Are Saying

Additional Service Solutions

RAPID RO

A browser-based application, Rapid RO allows your team to check-in vehicles as soon as they arrive at a dealership’s service drive. Designed to run on any laptop, iOS, Android or Windows mobile device, Rapid RO also gives your service staff the ability to create repair orders, add common jobs and (optionally) assign jobs to a service technician.

SERVICE WEB APP

Our Service Web App features a combination of useful service-based tools including: Work Room for work status display in service shops, Wait Room, which focuses on waiting customers, and a Dashboard to highlight key issues and concerns.

TIME CLOCK

Our Time Clock application automates your employee time tracking process, eliminating the additional costs and work associated with manually collecting time cards. With Time Clock, employees conveniently punch in and out directly from work stations, allowing you to effortlessly track overall employee attendance. Additionally, Time Clock enables your team to become more productive at flagging time, allowing them to conveniently add repair order comments, close operations and create additional service requests.

OEM Integrations


WARRANTY CLAIMS

The Warranty Claim Export wizard is used to prepare and export Excede warranty claims to your OEM.

SERVICE COMMUNICATIONS

Quickly pull service data from your OEM system into Excede as a repair order or estimate.

MANAGED DEALER INVENTORY

Advanced inventory program that uses forecasting and replenishment to help you effectively manage your parts inventory.

SRT UPDATES

Keep your Labor Guides current with OEM specified guides that are auto-created and updated in Excede.

Partner Integrations


SERVICE MANAGEMENT

Our Decisiv integration speeds up check-ins, inspections, estimates and approvals. Customers get quick estimates and updates whenever a repair status changes. Decisiv enables real-time communication with the OEM to aid the technician to identify any service problems.

FLUID MANAGEMENT

Integration with multiple fluid management partner solutions increase your service team’s efficiency by reducing dispensing time and paperwork. We integrate with SKF brands Alemite and Lincoln, as well as Graco.