Implementation Services Our highly skilled Implementation team is dedicated solely to your business’ success, working in unison with your dealership to ensure a smooth and seamless transition. We follow a structured, in-depth approach providing the tools and resources needed for a successful conversion. Our implementation timeline follows a series of six steps to get Excede® up-and-running at your dealership as efficiently as possible. Analysis & Planning Our Implementation team conducts a site survey to determine your dealership’s processes, workflows, and business needs then maps out a transition plan to implement Excede. Training Users receive access to a web-based introduction course on Excede, as well as in-person training sessions. Ongoing self-service training resources are available through our eLearning website and Customer Portal. System Configuration Data is extracted from your existing business system and undergoes a test conversion, so you can continue to access historical financial and inventory records and begin learning to use Excede. Testing Users at your dealership can test transactions, ensure forms and reports are setup as desired, and request changes. Go-Live The final conversion is conducted over the weekend, so you will be live on Excede by Monday morning. A member of our team will remain on site for your dealership’s go-live. Post-Live Support For the first 90 days after go-live, our team will provide you with remote support. After 90 days, your dealership will continue to receive remote support from our Support Services team. Education & Training Provides you with comprehensive, on-going training to ensure you’re getting the most out of your DMS. Learn More Support Our 99.4% satisfaction score speaks for itself. We are always on stand-by to assist you with your needs and ensure you’re getting the full benefit of Excede®. Learn More Professional Services Expertise that goes beyond “how to” product support. Our goal is to empower your team to move forward with greater independence. Learn More Hosted Services With Excede Hosted Services, Procede Software will host your Excede database, web applications, and third-party integrations in the cloud. Learn More Testimonials Choosing the right business system is one of the most important investments a dealership can make, and we definitely made the right choice when we selected Procede. Not only does Procede offer a stable and reliable system that helps us run our day-to-day operations, but we’re still realizing new efficiencies 15 years later. Excede DMS allows the user so much more direct access to the data than we had before. It allows us to easily find problems and correct them without using traditional reports that rarely show you the information you are looking for. Having multiple locations throughout numerous states, Excede has provided our management team with unparalleled visibility to day-to-day activity. The real-time data received has also assisted our organization in our strategic planning efforts allowing for quicker turnaround of information and more timely decision making. Excede DMS integrates seamlessly with our primary manufacturer-based software programs and makes is easy to create the reports needed to run our department effectively. In addition, since Excede DMS is Windows-based and so many people have experience with this type of software platform, it allows for faster, more efficient training of new employees. Since Excede DMS uses a relational database, it gives us the ability to pull information and generate reports. We can also access vehicle and service history from all our locations, not just the local branch. Excede even gives us the ability to save documents related to the repair order like emails, PDFs and pictures. The ability to export from Repair Management to Excede DMS using Navistar Gateway in order to create a Repair Order saves so much time since we are no longer duplicating our efforts. Our number one criterion for a new dealer management system was stability in the database. Excede DMS relies on a SQL Server database, and it is extremely well-structured and reliable. Previous Next View More Testimonials Contact Us Faster. Smarter. Simple. Learn how our Excede can transform your dealership business. What are you contacting us about?SalesPartnershipsEmploymentMarketing/PRCustomer SupportGeneral Inquiries** * Click here to go to Customer Portal Click here for Career Opportunities Click here to Request a Partnership Submit This iframe contains the logic required to handle Ajax powered Gravity Forms.