Procede Software Names New Director of Education & Training Services

Reshaping the company’s education and training strategy, Lindsay Kramer joins leadership team as Director of Education & Training Services.

 

SAN DIEGO, CA, November 20, 2018—Procede Software, a leading provider of enterprise Dealer Management Solutions (DMS) software to dealerships across North America, has announced the promotion of Lindsay Kramer to Director of Education and Training Services.  A valued member of the Procede Software team for over six years, Kramer has been involved in reshaping the company vision and refining the overall education strategy.

“Our ability to impactfully educate, train and inspire our customers and employees alike cannot be understated,” said Larry Kettler, CEO of Procede Software.  “Lindsay Kramer possesses a rare combination of talent, tenacity, and forward-thinking vision, and has an infectious personality.” continued Kettler.  “We are fortunate for Lindsay to join the Leadership Team and drive our education and training services initiative.”

Responsible for a fast-evolving department that has grown significantly over the past few years, Kramer will continue to reshape the training process for new and existing customers, as well as Procede employees, by taking a proactive approach towards ensuring all receive training services through numerous initiatives and delivered by a variety of best-in-class mediums.

“It’s exciting to be part of the incredible growth Procede has experienced over the past few years” said Lindsay Kramer, Director of Education & Training Services. “I am thrilled to be in this new position where I can help shape the company’s future, as well as directly impact the education services we provide to empower both our customers and employees.”

The Education and Training department will focus on evolving the development and delivery of relevant digestible content that is accessible anywhere, at any time.  Further enhancing the instructor led, self-service eLearning, and webinar offerings in order to provide even more efficient knowledge transfer and onboarding will remain a priority.

Kramer continued, “Our main objective is to deliver education services that close knowledge gaps and meet our customers’ needs wherever they are, so they can quickly become more productive employees and help their dealership get more out of their business system.”

Under Kramer’s guidance, the Education and Training department will also increase involvement and participation with Procede’s Product Strategy team to ensure Procede’s products continue to be intuitive and straightforward. And, while creating an ever-growing library of written and recorded training content, Kramer and team will leverage technology platforms to advance the tools that provide visibility and metrics so our customers can ensure they have the right people in place to efficiently and effectively run their business.