I was instrumental in making the decision to switch to Procede Software in 2003. Our number one criterion for a new dealer management system was stability in the database. Excede DMS relies on a SQL Server database, and it is extremely well-structured and reliable. A benefit of the database is easier access to data and more flexibility in reporting. With parts, there is so much opportunity for data analysis—parts turns, stocking requirements, outside sales, back counter sales, commissions. We’ve literally built hundreds of different types of custom reports.
If there is one thing I would like other Parts Operations Directors who are considering Excede DMS to know, it’s that Excede DMS opens up a whole new world of data availability. It provides the flexibility to manage both inventory and personnel and empowers managers to make good business decisions.