Testimonials Archive - Page 3 of 5

Kim Mesfin – Home, Excede

Having worked with Procede for more than 12 years, I can confidently say that my business is always in good hands. Not only do they provide personalized support, but they understand the dealership environment and possess a wealth of product knowledge.

Ricky Gibson – Home, Excede

Having had experience with several other dealer management systems, I found Excede DMS to be much more user friendly and its interface truly intuitive. I can trust that all the information is accurate, up-to-date and easily accessible.

Brad Wilson – Home, Parts, Service

In the five years since we began with Procede, we have grown our parts & service business beyond our goals, and the Excede Software has been a core part of how we made it happen. Not only has our business grown, our processes, like parts inventory control, have become more…

Brad Wilson – Excede

We were looking for the best DMS to replace our outdated DMS of 13 years. After 4 years of researching the available DMSs we decided on Procede. Their 16-week conversion plan seemed extreme but proved to be thorough and well thought out. The conversion was more like having a consultant…

Brad Wilson – Excede Analytics

Excede DMS allows the user so much more direct access to the data than we had before. It allows us to easily find problems and correct them without using traditional reports that rarely show you the information you are looking for.

Ralph J. Fischer – Excede

Having multiple locations throughout numerous states, Excede has provided our management team with unparalleled visibility to day-to-day activity. The real-time data received has also assisted our organization in our strategic planning efforts allowing for quicker turnaround of information and more timely decision making.

Sal Maldonado – Parts

When a customer now calls to inquire about the status of a delivery, the answer in instantaneous with a precise ETA. For our customers, time is money, and knowledge is power. There’s no question this is a dramatic customer service improvement.

Karen Zubrinitz – Lease-Rental

The Lease-Rental Web App has reduced mileage entry time significantly. The added features on the rental side have given the ability to see what units are available individually by unit type, and provides the ability to create contracts on the Web App from any location- from the front desk to…

Kim Mesfin – Parts, Accounting, Integrations

The Mack Volvo Unified Claims Handling Process (UCHP) Integration is wonderful. It speeds up claim input a lot by not having to key in all of the part numbers or using the copy-and-paste method for complain, cause and correction. In addition, the MVP Preferred Pricing Program Integration is also useful…