Celebrating 20 Years of Service to the Heavy-Duty Truck Industry

By Larry Kettler, CEO, Procede Software, and the Procede Software Leadership Team This year marks Procede Software’s twentieth anniversary, and like all anniversaries, it is cause for celebration, reflection, and deep gratitude. As we think about where we started and where we are now, it is important to acknowledge this…

Read More

Procede is here for you as your business grows

It’s been a tough year for commercial vehicle OEMs, with profit margins strained due to increased competition from emerging markets, tightening environmental regulations, and continued fuel price volatility. These challenges are trickling down to dealerships, so it’s no wonder that many groups are seeking to consolidate their operations and rein…

Become a Procede Insider and make your voice heard!

If there is one reminder we have each year at the Procede Software Conference, it’s just how valuable customer input is in the product development process. We rely on your feedback to make sure our products will not only meet the demands of a busy dealership, but also give you…

Spotlight on Support Part 1: Top Tier Support

This year, the Procede Support Team has been focusing on improving processes and proactively reaching out to customers to ensure both awareness of the tools available to them, and their ability to access any support they need. As a continuation of this outreach and education, this month’s top story features…

Spotlight on Support Part 2: Self Service Support

Last month, we highlighted the Procede guided support services led by our professional and knowledgeable Support staff. In this issue, we will share the many self-service tools that give users direct access to information and enable them to self-diagnose and resolve issues quickly. All of these valuable tools are included…

Streamline electronic invoicing with Excede Document Delivery

Excede Document Delivery provides a way for your dealership to reduce the time spent on individual email invoice requests and increase customer satisfaction through increased communication. This feature allows you to manage invoice copy distribution in real-time, assign invoice or statement recipients, and even set an automatic delivery of the…

Announcing the general release of Data Insight v2.0!

You can’t run your business if you don’t know how your business is running. Sounds obvious, right? But, even the most efficiently run businesses can be caught off guard if they don’t have real-time business intelligence to help them stay on top of changing operational conditions. In our continued effort…